Posts Tagged ‘build online community’

Building an Online Community

Tuesday, July 29th, 2008

Online communities are becoming extremely popular, and there are a lot of different ways that building an online community can help your business. You can use an online community to promote your products but also to build a strong network of customers that will help you promote your product. You can also learn your target market and your customers buying habits when you have an online community that you can use to collect data from your customers.

So how do you build an online community? Building an online community takes some time and a lot of planning. Planning is essential to building a successful online community. You need to make sure that all the components of the online community are functional before you roll out the new community because once people start signing up to be part of the community it will be too late to try and fix any errors. There are a lot of online communities out there that are all competing for people to join their communities. Because of this competition people expect the communities that they join to be functional and to have certain features, like lots of customizable profile components and other features. If the community doesn’t function well or the site navigation isn’t easy to use or if they don’t like the features that the community has they will just go elsewhere and you could lose valuable customers and customer data.

So when you start planning to build an online community to support your product or even to be a stand alone product for your company it’s very important that you spend some time learning how to build an online community. Make sure that the basic community site structure has been tested and is functional before you roll out the community site. Also you should be prepared for it to take awhile before your online community is thriving.

An online community will not be successful overnight; you need to give your new online community at least six months of constant operation before you will start to see a significant jump in new people joining the community. No one wants to join an online community that is going to fade away so it’s common for people to wait a month or more to join a community but they will be checking the community site every few days to see how active the site is. So it’s a good idea to do whatever you have to do, even pay people if necessary, to post on the community forums and to participate in the site. That’s the only way to build a strong community site from the ground up.

5 Things You Need to Build an Online Community

Tuesday, July 29th, 2008

Building an online community is lot like a grassroots public relations campaign. Word of mouth carries a lot of weight, and the more recommendations you can get from other people the better your chances of attracting new people are. So once you start your own community site how can build an online community cheaply and effectively? Here are 5 things that you can use to spread the word about your online community without spending a lot of money.

1. Viral marketing – Viral marketing involves using videos, Podcasts, and other new media as a way of reaching people that might be interested in your online community. Sometimes you might have to pay for the opportunity, like if you want to be featured in a Podcast, but videos on sites like YouTube are free. You can make a video cheaply and use that to promote your online community site virally when you use a site like YouTube to spread the video.

2. Blogs – Blogging is very popular and getting features on one or two or ten blogs could be a great way to get people over to your social networking site. In order to get featured on blogs that have a lot of readers you have to do a lot of networking or make sure that your site is really different and unique so that bloggers will want to write about it.

3. Other social networking sites – Creating profiles on sites like MySpace and Facebook for your community site and pointing your friends on those sites back to your own community site can be a reliable way to get new people to join your social networking site.

4. Forums – Using forums can be a good way to get people’s attention but you have to be very careful when you’re advertising your own site on a forum. You don’t want to be accused of “trolling” or using the forum just for promotion. To avoid being a troll you need to be an active participant in discussions on the forum. Don’t just post a link to your website and disappear. Post about useful, relevant things and just include a link to your site as part of your signature.

But remember that people will be deciding whether or not to join your social networking site based on your posts in the forum so always keep your posts on topic and polite. Be professional.

5. Email – Email lists can be powerful tools for getting customers or for getting people to join your new social networking site. Break out your email lists of customers, clients, anyone that you’ve ever worked with and send out a newsletter with the information about the new site.